What makes a knowledge management system work: a case study - @rchiveSIC Accéder directement au contenu
Pré-Publication, Document De Travail Année : 2010

What makes a knowledge management system work: a case study

Résumé

Knowledge management relies – willingly or unwillingly – on three components: organizational structures, communities of practice, and material settings. In an organization, those three components are interdependent, that is, each of them enters into the composition of the others. They are also resistant to each other, which means that each of them marks the limits of the others‟ action. This relationship allows us to understand why a knowledge management system, if conceived strictly from the point of view of organizational structures, does not benefit from the support of communities of practice. It also suggests that emphasis should be put on the settings that reinforce both organizational control and the communities‟ autonomy. Finally, this allows us to understand that the appropriation of such a setting by communities of practice implies a slight modification of organizational structures.
Fichier principal
Vignette du fichier
What_makes_a_knowledge_management_system_work_WikiSymp.pdf (668.15 Ko) Télécharger le fichier
Loading...

Dates et versions

sic_00520216 , version 1 (22-09-2010)

Identifiants

  • HAL Id : sic_00520216 , version 1

Citer

Thomas Martine. What makes a knowledge management system work: a case study. 2010. ⟨sic_00520216⟩
72 Consultations
94 Téléchargements

Partager

Gmail Facebook X LinkedIn More