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Le travail de management en tant qu’activité de cadrage et de recadrage du contexte des transactions coopératives

Abstract : In this paper we shall describe managerial work using the “Semiotics of Cooperative Transactions” theory. Managerial work will be considered as an activity of framing cooperative transactions which may involve specialized personnel, managers or executives, but more generally all the employees of the organization. This work is sometimes called regulatory work (Reynaud, 1989), organizational work (de Terssac, 2002), articulation work (Strauss, 1993) or meta-functional activity (Falzon, 1994). We start by presenting the main categories of the semiotic of cooperative transactions which positions itself as a framework for the analysis of action and practice at a "meso" level grounded in the pragmatist thought tradition. This level of understanding should facilitate the mediation between analysis at the micro level of situated interactions and the macro level of the organizational processes. To make this link we rely on the pragmatist notions of situation and context. We illustrate these concepts through a case study involving issues of change management in a university aiming to introduce strengthened managerial control in the context of the reform of French universities. This case will be interpreted in terms of framing, conflict framing, reframing of the transactional context as being part of the management of change and resistance to change.
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2013 - zacklad - travail de ma...
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Manuel Zacklad. Le travail de management en tant qu’activité de cadrage et de recadrage du contexte des transactions coopératives. Activités, Association Recherches et Pratiques sur les ACTivités, 2013, Intervenir sur le travail. Pragmatisme et activités, 10 (1), ⟨10.4000/activites.650⟩. ⟨sic_01832327⟩



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