Satisfaction of cybernautes in virtual communities: An integrated model of experiential value

Abstract : Although virtual worlds and in particular virtual communities attract more users and contributing members, few studies have focused on what meets the members of these online communities. Studies on Satisfaction was addressed only to the environments of the Internet and neglect satisfaction in virtual communities (eg, Szymanski and Hise 2000; Reibstein 2002; Wolfinbarger and Gilly, 2002; Zeithaml , Parasuraman and Malhotra, 2002). In this work, we have defined and tested an integrated value of the experiential system and the satisfaction of the virtual world and virtual communities’ model. Based on a quantitative study of 564 volunteers used the web and virtual communities. A principal component analysis and regression was used to validate the assumptions made and to meet the objectives of our research by measuring the relationship between the different variables.
Complete list of metadatas

Cited literature [31 references]  Display  Hide  Download

https://archivesic.ccsd.cnrs.fr/sic_01335482
Contributor : Franck Debos <>
Submitted on : Tuesday, June 21, 2016 - 11:49:52 PM
Last modification on : Monday, September 24, 2018 - 3:10:02 PM
Long-term archiving on : Thursday, September 22, 2016 - 4:55:06 PM

Files

Satisfaction of cybernautes in...
Files produced by the author(s)

Identifiers

  • HAL Id : sic_01335482, version 1

Collections

Citation

Dorra Bouattour, Franck Debos, Tarek Abdellatif. Satisfaction of cybernautes in virtual communities: An integrated model of experiential value. 5th International Research Meeting in Business and Management (IRMBAM), Jul 2014, NICE, France. ⟨sic_01335482⟩

Share

Metrics

Record views

388

Files downloads

199