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Improving cardiopulmonary resuscitation by building trust between dispatchers and citizens through simulation workshop

Ophélie Morand 1, 2, 3, 4 Caroline Rizza 1, 2, 4 Stéphane Safin 1, 2, 4 Robert Larribau 5 
3 INTERACT - Interaction, Technologies, Activités
I3, une unité mixte de recherche CNRS (UMR 9217) - Institut interdisciplinaire de l’innovation
4 NOS - Numérique, Organisation et Société
I3, une unité mixte de recherche CNRS (UMR 9217) - Institut interdisciplinaire de l’innovation
Abstract : Improving the survival rate of Out-of-Hospital Cardiac Arrest (OHCA) remains an important public health issue. Indeed, current survival rates are approximately 10% and can be significantly enhanced by early Cardiopulmonary reanimation (CPR) and early defibrillation. Bystanders are most likely to perform these acts, but few resources (such as digital apps) are dedicated to them due to a lack of confidence in their abilities from them and from the professionals. In order to build trust and collaboration between the dispatchers and the bystanders, an OHCA simulation workshop was conducted involving the whole survival chain. The main idea consisted in getting the participants to interact via an application dedicated to bystanders which provided a CPR demonstration video. The aim was to analyze the effects of this video on the CPR itself and especially on the lived-experience of the participants. A further objective was to assess how the shared workshop would affect the relationship between the stakeholders.
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https://hal.archives-ouvertes.fr/hal-03646875
Contributor : Ophélie Morand Connect in order to contact the contributor
Submitted on : Wednesday, April 20, 2022 - 8:55:44 AM
Last modification on : Friday, June 17, 2022 - 4:46:12 PM

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Ophélie Morand, Caroline Rizza, Stéphane Safin, Robert Larribau. Improving cardiopulmonary resuscitation by building trust between dispatchers and citizens through simulation workshop. 19th International Conference on Information Systems for Crisis Response and Management, May 2022, Tarbes, France. ⟨hal-03646875⟩

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